Data Protection Policy

Db 10's Privacy Policy
Your data is safe with us

This Privacy Policy explains in detail how your personal information is collected, stored, and protected on db 10. Your privacy is always db 10's top priority.

Last updated: January 2026
SSL Encryption Sale of Data Prohibited Strictly Confidential Following international standards
Important Notice
By creating an account or using the services at db 10 (db10.pro), you automatically agree to this Privacy Policy. The db 10 Privacy Policy is an integral part of our Terms & Conditions an integral part.

1Scope & Applicability

Db 10 is an internationally licensed online gaming platform delivering world-class entertainment to users in Bangladesh. The db 10 Privacy Policy applies to all products, services, and digital channels on this platform.

We understand that your personal information is highly sensitive. The db 10 Privacy Policy has been built on international data protection laws and best practices. Earning and maintaining your trust is db 10's primary goal.

This Privacy Policy applies to: the db10.pro website, the db 10 mobile app (if applicable), all db 10 subdomains, and all db 10 digital communication channels.

  • db 10's Privacy Policy follows international standards
  • The same privacy policy applies across all services
  • No data is processed without user consent

2What Information Is Collected

Db 10 only collects information that is necessary for providing services, verifying accounts, and ensuring security. Under the db 10 Privacy Policy, collecting unnecessary data is strictly prohibited.

Data Type Description Requirements
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Email address, mobile number Mandatory
Financial information Mobile banking number, transaction history Mandatory
KYC documents Copy of national ID card, passport, or driving license Under verification
Technical Information IP address, device information, browser information Automatic
Gaming Information Game history, bet types, session duration Automatic

3Data Collection Methods

Db 10 collects information through various methods. In all cases, the db 10 Privacy Policy is followed and user consent is given the highest importance.

  • Collected directly: Via registration, KYC forms & support communications
  • Automatically collected: Via Cookies, Log Files & Tracking Pixels
  • Third Parties: Limited data shared with payment providers and verification services
  • Device Information: Automatically collected from the app or browser
Our Commitment to Transparency
db 10 never collects your information without your knowledge or consent. In line with the db 10 Privacy Policy, you are informed before any data collection takes place.

4Purpose of Data Use

Db 10 uses collected information solely for specific, legitimate purposes. Under the db 10 Privacy Policy, no data is used beyond its stated purpose.

  • Account creation, verification, and management
  • Processing Deposit & Withdrawal Transactions
  • Fraud Prevention & Security Assurance
  • Operating Responsible Gaming Programs
  • Providing Customer Support & Technical Assistance
  • Regulatory reporting & legal compliance
  • Improving Service Quality & Enhancing User Experience
  • Sale or rental of data for third-party advertising — db 10 does not do this

5Data Sharing Policy

Db 10 does not sell your information to third parties. However, limited data may be shared with specific partners where necessary to operate the service. Under the db 10 Privacy Policy, all such sharing is strictly controlled and secure.

  • Payment Partners: bKash, Nagad, Rocket — limited data for transaction processing
  • KYC partner: Specific data for identity verification services
  • Legal authorities: Relevant data required to meet legal obligations
  • Licensing Authority: Data required for regulatory reporting
  • Selling data to advertisers or marketing companies is prohibited
  • Sharing data with unnecessary third parties without user consent is prohibited
Data Sharing Safeguards
db 10 enters into agreements with all third-party partners in advance and requires them to comply with db 10's privacy policy. Partners may not use the information they receive for any other purpose.

6Data Protection Measures

Db 10 uses industry-leading technology and processes to protect your data. Under the db 10 Privacy Policy, data protection is an ongoing effort that is regularly reviewed and improved.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Sensitive data stored using AES-256 encryption
  • Two-Factor Authentication (2FA) Support
  • 24/7 security monitoring and intrusion detection
  • Regular third-party security audits
  • Restricted access control — only authorized staff can view your data
Data Breach Policy
In the event of a data breach, db 10 will notify the relevant authorities within 72 hours and inform affected users without delay, in accordance with international regulations.

7Cookie Policy

Db 10 uses cookies on its website to enhance the user experience and ensure platform functionality. Under the db 10 Privacy Policy, you have full control over how cookies are used.

  • Essential cookies: Required for login sessions and security
  • Functional Cookies: For remembering language preferences and settings
  • Analytics Cookies: Understanding usage patterns to improve services
  • Third-party advertising cookies — not used by db 10

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some db 10 services.

8Your Rights

Under the db 10 Privacy Policy, you have full rights over your own data. db 10 always respects these rights and acts on them as promptly as possible.

01
Right to Access Data

You may request access to all information stored about you on db 10 at any time.

02
Right to Rectification

To correct any incorrect or incomplete information, please contact db 10 support.

03
Right to Erasure

Where there is no legal obligation, you may request deletion of your data after account closure.

04
Right to Object to Processing

You have the right to object to the processing of your data for specific purposes.

05
Right to Data Portability

The right to receive your data in a structured, machine-readable format.

06
Right to Withdraw Consent

You have the right to withdraw your consent to data processing at any time.

Want to exercise your rights?
To exercise any of the above rights, please contact the db 10 support team. We generally respond within 30 business days.

9Data Retention Period

Under the db 10 Privacy Policy, data is retained only for as long as necessary. All data is kept while your account is active, and certain data may be retained for a defined period after account closure for legal reasons.

Data Type Retention Period
Account & identity information 5 years after account closure
Financial transaction records 7 years after the last transaction
KYC documents 5 years after account closure
Gaming History 3 years after account closure
Logs & Technical Data 1 year after collection
Communication Records 3 years after last contact

Data may be retained beyond the stated periods in cases of legal obligation or ongoing investigation. Under the db 10 Privacy Policy, users will be informed in such circumstances.

10Minor Protection

Db 10's services are strictly for users aged 18 and above. Under the db 10 Privacy Policy, collecting or storing data from minors is strictly prohibited.

  • Age verification at registration is mandatory
  • Age is re-verified during the KYC process
  • Accounts are immediately closed upon detection of a minor
  • All data belonging to minors is deleted immediately
A note to parents
If your child has created an account on db 10, please contact db 10 support immediately. We will promptly close the account and delete all associated data.

11Policy Changes

Db 10 may update this Privacy Policy from time to time. If significant changes are made to the db 10 Privacy Policy, users will be notified via their registered email or through a notice on the platform.

  • At least 14 days' notice will be given before any changes take effect
  • Continued use of db 10 after changes take effect will be considered acceptance of the updated policy
  • Users will be given the option to close their account if they do not agree to the updated policy
  • All previous versions will be kept in the db 10 archive

12Contact

Contact us for any questions, complaints, or requests related to the db 10 Privacy Policy. db 10's dedicated privacy team is always here to help.

Email support
For any privacy-related inquiries, please contact us by email: [email protected]
Live Support
db 10's live chat support is available 24/7, 7 days a week to answer your privacy-related questions.

We typically respond within 3 business days. Complex matters may take up to 30 business days. Under the db 10 Privacy Policy, all requests are treated with equal importance.

Db 10's Core Pillars of Data Protection

The db 10 Privacy Policy is not just words on paper — it is applied in practice at every level.

End-to-End Encryption

All your data and transactions on db 10 are protected with 256-bit SSL/TLS encryption. No third party can access or read this information.

Zero Data Sale Policy

The db 10 Privacy Policy is clear — your data is never sold to advertisers or marketing companies.

User Controls

You retain full rights to view, correct, or delete your own information on db 10.

Regular Security Audits

Db 10's systems are regularly audited by third-party experts to ensure your data remains protected at all times.

Transparent Retention Policy

Db 10 is transparent about how long your data is retained. Once the required period ends, your data is securely deleted.

24/7 Privacy Support

Db 10's privacy team is ready to answer your data protection questions at any time.

Privacy Policy FAQ

No. db 10's privacy policy makes it clear that your data is never sold or rented to any advertiser, marketing company, or third party. Only limited data is shared with specific partners strictly for service operation purposes.

Yes. Once your account is closed, you may request deletion of your data provided there are no outstanding legal obligations. However, financial transaction records must be retained for up to 7 years for legal compliance. Contact support to initiate this process in accordance with db 10's privacy policy.

Yes, db 10 uses cookies — but only essential, functional, and analytics cookies. db 10 does not use third-party advertising cookies. You can manage your cookie preferences through your browser settings.

In the event of a data breach, db 10 will notify the relevant authorities within 72 hours and inform affected users immediately, in line with its privacy policy. Swift action will be taken to address the issue and minimize any harm.

Under the db 10 Privacy Policy, KYC documents are retained for up to 5 years after account closure, after which they are securely deleted. This period may be extended if required for a legal investigation.

On a Safe & Trusted Platform Get started today

The db 10 Privacy Policy guarantees the protection of your data. With international-standard security, transparent policies, and 24/7 support, db 10 is always here for you.

100% Data Security SSL Encryption Licensed Platform
db 10 Privacy Commitment
Your data, your control
Sale of Data Strictly Prohibited
256-Bit SSL Encryption
24/7 Security Monitoring
Following international standards
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